Terms and Conditions

These conditions of use apply to your access to and use of the Bitcoin Sportsbook Casino website, your player account, casino and sportsbook services, games, promotions, and related features (together, the platform).

By visiting, registering, depositing, playing, or otherwise using the platform, you agree to follow these site terms, along with any additional rules shown within specific areas of the site (such as game rules, promotion rules, payment notes, and verification requirements). This page is designed to set clear expectations and outline the key rights and responsibilities that come with using the service.

Eligibility - who can use the platform

Bitcoin Sportsbook Casino is intended for adults only.

To use the platform, you must:

• Be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher)
• Be legally allowed to participate in online gambling where you are physically located
• Not be located in a country or region where we restrict or do not offer service

Access may be restricted or unavailable in certain countries or regions due to legal, regulatory, licensing, risk, or operational reasons. It is your responsibility to understand local laws and ensure your use of the platform is lawful.

Getting started - account registration rules

To play for real money, you must create a player account. When you register, you agree that:

• The information you provide is accurate, complete, and kept up to date
• Your account is registered in your own legal name
• You will not create more than the number of accounts we permit per person, household, device, or environment (as applicable)
• You will not use another person’s identity, payment method, or account

We may limit registration or decline to open an account where doing so is necessary to meet legal obligations, manage risk, or protect the integrity of the platform.

Verification checks - keeping the platform safe and compliant

To protect players and meet legal and security requirements, we may ask you to verify your details before you can deposit, withdraw, or continue using certain features. Verification requests may include confirming:

• Identity and age
• Address or location
• Ownership of a payment method or wallet
• Source of funds or other account-related information where required

If verification is not completed within a reasonable time, we may limit the account (for example, placing restrictions on withdrawals or promotions) until the requested information is provided and reviewed.

Your account, your responsibility - secure access and proper use

You are responsible for keeping your login details confidential and for all activity that occurs under your account, whether or not you authorized that activity.

Your account is personal and may not be:

• Shared with anyone else
• Transferred, sold, or gifted
• Used to place bets or play on behalf of another person

If you believe your account has been accessed without permission, contact support as soon as possible so we can help secure it.

Payments made practical - deposits, withdrawals, and balances

We support a range of payment methods, which may include Apple Pay, Google Pay, Visa, MasterCard, Zelle, and cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Dogecoin (DOGE), Ripple (XRP), and Tron (TRX). Available options, processing times, fees (if any), and limits can vary by location, account history, verification status, and operational conditions.

Key points to understand:

• Deposits and withdrawals are subject to review and reasonable security checks
• We may request verification before processing withdrawals or higher-value transactions
• Withdrawal requests may be delayed or paused when additional review is required (for example, unusual activity, risk checks, or incomplete verification)
• Account balances shown on the platform may be presented in supported currencies such as USD, Bitcoin, Ethereum, Tether, or Dogecoin, depending on your settings and availability

You are responsible for using a supported device and ensuring you send funds to the correct destination details provided by the platform. If you make a mistake when sending funds, recovery may not be possible.

Promotions explained - bonus terms, wagering, and limits

Bonuses, free spins, and promotional offers are optional and usually come with additional rules. When you claim or use a promotion, you agree to the specific bonus terms shown on the relevant promotion page.

Common conditions may include eligibility requirements, time limits, game restrictions, minimum deposit requirements, and wagering requirements. Unless a promotion states otherwise, wagering contribution can vary by game type. For example, slots may contribute 100% toward wagering, while other game categories may contribute differently or not at all.

Important limits may also apply:

• Some offers may include maximum cashout rules. Where stated for an offer, the maximum cashout may be capped (for example, a general maximum cashout of $5000 for certain bonus types).
• We may void bonus funds, winnings connected to bonus misuse, or promotional eligibility where the promotion rules have not been followed.

Always review the promotion details before opting in, especially if you are using a welcome offer such as “200% + 50 Free Spins,” which may include wagering requirements (for example, a 35x multiplier) and minimum deposit thresholds.

Game access and platform availability - what you can expect

We work to keep the platform available and functioning smoothly, but access can be affected by maintenance, software updates, traffic levels, device compatibility, network conditions, or third-party service interruptions.

Game libraries and features may vary by location and can change over time. We may add, remove, suspend, or limit games, payment methods, promotions, or features at any time for operational, legal, or security reasons. We do not guarantee that any specific title, provider, feature, or offer will remain available.

Fair play rules - keeping the games honest

Using the platform means playing fairly and using the service as intended. Prohibited behavior includes, but is not limited to:

• Fraud, attempted fraud, or deceptive activity
• Collusion or coordinated play designed to gain an unfair advantage
• Chargeback abuse or attempting to reverse legitimate transactions improperly
• Bonus abuse (including exploiting promotions in ways not intended by the offer rules)
• Using false, misleading, or stolen information
• Attempts to interfere with the platform, games, or systems (including exploits, manipulation, or tampering)
• Using unauthorized software, scripts, bots, or automated play methods
• Allowing another person to access or use your account

If you are unsure whether a behavior is allowed, it is safer to ask support before proceeding.

When rules are broken - restrictions and operator actions

To protect players and the integrity of the platform, we may take reasonable actions when we believe:

• These service terms or promotion rules have been breached
• Verification is incomplete or inconsistent
• There is suspected fraud, abuse, or unlawful activity
• There is a security concern involving the account or transactions

Actions may include limiting play, removing promotion eligibility, withholding or canceling bonuses, delaying withdrawals pending review, refusing service in specific cases, or closing an account where necessary. We aim to apply these measures in a balanced, proportionate way based on the circumstances and available information.

Handling mistakes - errors, mispriced bonuses, and technical issues

From time to time, technical problems and human errors can occur, including game interruptions, display issues, incorrect balances, settlement errors, or promotions being applied incorrectly.

Where an obvious mistake or malfunction affects gameplay, balances, bets, or bonuses, we reserve the right to correct the error and adjust outcomes that were impacted by it. This may include reversing incorrectly credited funds, recalculating balances, or voiding bets placed during a malfunction when appropriate. We will take reasonable steps to investigate and resolve issues fairly.

Responsible play - keeping gambling in a healthy place

Gambling should be treated as entertainment, not as a way to make money. If play stops feeling fun or starts to feel out of control, we encourage you to take a break and use available responsible gaming tools and limits where offered on the site. You can also review guidance on our responsible play resources at /responsible-gaming.

Ownership and content rights - intellectual property

The platform and its content - including branding, logos, design, text, original graphics, and software elements - are owned by Bitcoin Sportsbook Casino or used under license.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except for personal use as needed to access and use the platform as intended.

Partners behind the scenes - third-party providers and links

Some parts of the platform are delivered through third-party providers, including game studios and technical, payment, and security services. Game providers may include Mancala Gaming, Rival Gaming, SA Gaming, and Turbo Games. These providers may have their own operational limits, schedules, and technical requirements, which can affect availability or performance.

The platform may also include links to third-party websites or tools. We are not responsible for third-party content or services, and your use of third-party services is at your own discretion and subject to their terms.

Liability boundaries - what we are (and aren’t) responsible for

We take reasonable steps to provide a safe, secure service, but we cannot accept responsibility for losses or damages caused by factors outside our reasonable control, such as:

• Internet outages, device issues, or unsupported software
• Service interruptions or delays due to maintenance or technical faults
• Errors caused by third-party systems (including payment rails or provider systems)
• User mistakes, including sending funds to incorrect addresses or entering incorrect details
• Events beyond our control (for example, major outages or force majeure situations)
• Misuse of the platform or breach of these conditions of use

Nothing in these terms limits any rights you may have under applicable consumer protection laws where such rights cannot be excluded.

Service provided “as available” - no guarantees

The website, games, and services are provided on an “as is” and “as available” basis. This means we cannot promise uninterrupted access, constant availability of every feature, or error-free operation at all times. We will make reasonable efforts to maintain the platform and address issues as they arise.

Updates to these rules - changes to the terms

We may update these service terms from time to time to reflect changes in the platform, legal requirements, security practices, or operational needs. The latest version posted on the website will apply from the date it is published, unless we state otherwise.

Continuing to use the platform after an update means you accept the revised terms. It’s a good idea to review this page periodically.

Other key policies to review

These site terms work alongside other important policies and pages, including:

• Privacy Policy at /privacy-policy
• Cookie Policy at /cookie-policy
• Bonus rules or promotion-specific terms where shown on the relevant offer pages
• AML/KYC or verification-related policies where applicable on the site

If there is a conflict between a promotion’s specific rules and these general platform rules, the promotion rules will apply for that promotion.

Need help - contact details

If you have questions about these conditions of use, your account rules, verification, payments, or promotions, you can reach our support team through live chat or our FAQ, or email us at info@bitcoinsportsbook.ag.

Using the platform is meant to be clear and straightforward - these rules exist to protect players, support fair play, and set practical expectations for how Bitcoin Sportsbook Casino operates. Continued access or play indicates your agreement with the current version of these terms.